MedExpress, an urgent care pioneer, continues to spread affordability throughout the nation, employing more than 4,500 customer service workers and health care professionals in 177 centers, operating in 15 states.
Approximately 15 years ago, in 2001, MedExpress established its first urgent care facility in Morgantown, W.Va. MedExpress envisioned a cohort of emergency room physicians who offered expedited health care and customer service to patients in a way that was affordable and convenient. Fifteen years later, MedExpress has opened its latest center in its 15th state, with its latest facility open in Eden Prairie and Plymouth, Minnesota.
Chief Medical Officer Thomas Pangburn spoke to the Tribune-Review, where he commented, “From our first center to today, we have always needed talented, dedicated health care and customer service professionals to make MedExpress possible, especially when ‘urgent care’ wasn’t a common term in the healthcare industry. Ensuring we had the teams in place to deliver on our commitment to patient-centric care was our focus then and continues to be today.”
The evolution of the healthcare industry is pronounced, and the medical professions affixed to that industry have made the choice to evolve with it. There are numerous choices that become available to those who requiring assistance for their injuries and illnesses. These neighborhood health partners are prepared to educate patients on their many options. Moreover, they’re obliged to help “patients receive the most appropriate level of care at the right place and the right time.” For patients who find the idea of searching for a primary care provider daunting and don’t want to spend a large sum of money on an emergency room visit, urgent care medicine is a happy medium. This particular model of health care meets short term goals and services the overall shift to high-deductible plans while providing affordable rates.
High-quality, convenient health service provided by experienced medical teams is ideal, particularly for busy individuals working traditional 9-to-5s. MedExpress and other urgent care centers demonstrate their capacity for success by allowing patients providing service during weekend and evening hours, meeting time-sensitive and unscheduled needs.
MedExpress, like most urgent care facilities, offer transparency, and they accept most major insurances. They’re equipped to handle most non-life-threatening injuries and illness and a fraction of the cost. Today, there are tens of thousands of walk-in clinics in the U.S., focusing on the delivery of ambulatory care in a dedicated facility that differs from a traditional emergency room. A New York Time’s article published 2014 indicated that the urgent care industry is worth approximately $14. Billion, as of 2014.